Complaints

Article not arrived properly?
Sometimes something can go wrong during transport. Is this the case? Please let us know! You can contact our customer service, stating your order number, at [email protected]

For possible compensation and/or sending a new plant, we need the following pictures of the missing/broken product:

- Photo of the address label
- Photo of the packaging
- Photo of the product
- Photo of the damage

Do you have a question?
Whether you have a question about the care, our product range or perhaps you have a golden tip that could help us improve our webshop. Let us know and contact us. We would love to help you!

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